Information

We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.

Snow- Do you need to call every time it snows?

No,Once you are on our sesonal list we automatically dispatch when snow reaches 2 inches.

Lawn-Do you provide one-time mows?

We prioritze our weekly/bi-weekly clients, but we offer one-time mows based on avaibility.

Billing-How do I pay my bill?

We offer an online portal for creit cards and set up Aut-Pay for sessonal conracts.

To receive an ACH transfer (direct deposit or bank-to-bank payment), you usually need to give the sender:
  1. Your name (as it appears on the bank account)
  2. Your bank’s routing number
  3. Your account number
  4. Account type (checking or savings)
  5. Sometimes your bank’s address

You can usually find the routing and account numbers:

  • In your banking app
  • On a check
  • In your online banking account details

A few important notes:

  • ACH transfers are mainly used in the United States.
  • Incoming ACH payments can take 1–3 business days.
  • Double-check account and routing numbers before sharing them.
  • Only share banking details with trusted parties.

What happens if it rains on mowing day?

When it rains on a scheduled mowing day, the general rule in the industry is safety and turf protection first. Most professional crews will not mow in active rain or on saturated ground because it can damage both the equipment and your lawn.

Here is a breakdown of what typically happens and why:

1. The Reschedule Protocol

We operate on a "next clear day" policy.

  • The Slide: If it rains on Tuesday, the Tuesday clients are moved to Wednesday. This often creates a "domino effect" where everyone’s service for the remainder of the week shifts back by one day.

  • The Saturday Buffer: Saturdays open as a "make-up day" specifically to catch up on accounts delayed by mid-week rain.

2. Why Mowing in Rain is Avoided

Beyond just getting the crew wet, there are several technical reasons why mowing in the rain is a bad idea for your property:

  • Soil Compaction & Rutting: Heavy commercial mowers are extremely heavy. On wet soil, the tires can sink, creating deep ruts (mud tracks) that can take an entire season to heal.

  • Tearing vs. Cutting: Wet grass blades are heavy and lean over. Instead of a clean, sharp cut, the mower blade often "shreds" or tears the grass. This leaves the lawn prone to disease and browning.

  • Clumping: Wet clippings don’t blow out of the mower deck easily. They form thick "clumps" of wet mulch that can smother the grass underneath, leading to dead yellow patches.

3. "Light Mist" vs. "Downpour"

If the rain is very light or has stopped but the grass is still damp, a crew might still mow, but they will likely adjust their technique:

  • Raising the Deck: They may cut the grass slightly higher than usual to prevent the mower from "scalping" the soft ground.

  • Side-Discharging: Instead of mulching (which causes clumping), they may use a side-discharge chute to spread the clippings more thinly.

4. Communication

We will usually send an automated text or email by 8:00 AM if they are calling a "rain day." If you have a special event (like a graduation party) on a weekend and it rains on your Thursday service day, it’s always best to call and confirm they can fit you in before your event.

Beyond the ordinary

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.